Refund & Return Policy
Last Updated: February 23, 2026
Return Window
We offer a 30 day return window from the date your order is delivered.
Eligibility for Returns
To be eligible for a return, items must be:
- Unopened and unused
- In their original packaging
- Accompanied by proof of purchase
Important: Because we sell ingestible supplement products, we do not accept returns of opened products for safety and quality control reasons.
How to Start a Return
To initiate a return, contact us at info@avierafit.com with your order number and reason for return.
Items sent back without prior approval will not be accepted.
Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us within 7 days of delivery. We may request photo documentation to evaluate the issue and determine an appropriate resolution.
Non-Returnable Items
The following items cannot be returned:
- Opened supplement products
- Gift cards
- Items marked as final sale
- Custom or personalized items
Exchanges
We do not process direct exchanges. If you would like a different product, please return the eligible item and place a new order.
European Union Customers
If your order is shipped to the European Union, you may have the right to cancel your order within 14 days of receipt. Products must remain unopened and unused to qualify.
Refunds
Once we receive and inspect your return, we will notify you whether the refund is approved.
Approved refunds will be issued to your original payment method within 10 business days. Processing time may vary depending on your bank or payment provider.
If more than 15 business days have passed since your refund was approved, contact us at info@avierafit.com.
Contact
For return or refund questions, contact us at:
info@avierafit.com